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Forum Discussion

dw711's avatar
dw711
Aspirant
Jan 05, 2018
Solved

Initial setup

I am trying to do the initial setup.  My network uses WEP so I was trying the manual setup. I have the solid green power light.  I tried to connect my laptop to the extender.  I found NETGEAR_EXT and was able to connect, but there is no internet connection. So I can't navigate to mywifiext.com.  And if I connect to my home wifi I can't setup the extender.  I even tried leaving the laptop connected the extender and connecting the laptop to the router via a LAN cable and that didn't work either.  Please help.  Thanks.

Troubleshooting
  • dw711's avatar
    dw711
    Jan 12, 2018

    Just before I saw your reply, I tried a factory rest.  After the reset I connected to NETGEAR_EXT, my browser went right to the setup page, and everything worked like a champ.

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 10, 2018

    Are you able to change the network to WPA2?

     

    DarrenM

    • dw711's avatar
      dw711
      Aspirant
      Jan 12, 2018

      Just before I saw your reply, I tried a factory rest.  After the reset I connected to NETGEAR_EXT, my browser went right to the setup page, and everything worked like a champ.