Forum Discussion

Aspirant

Jan 17, 2019

Install Prob Nighthawk AC1900 Model ex7000 Range Extender

Router does not have WPS button....install process ok until need to connect to extender. Connects ok (Dvc-to-Ext LED solid green) but go to website to do setup - website says not connected to extend...

Installation

GicleePrinter

Aspirant

Jan 18, 2019

Thanks, Christian...

Last night I worked with Live Chat and we resolved the issue. Never could get to the ext setup site from the pc, but did it from my iphone and after going through the setup procedure everything worked. I tried to find my post to tell everyone it is fixed, but couldn't find it until I got your email. My suggestion (already given via the chat critique): if unable to access the setup site, try accessing it via smart phone... once on the ext setup site the rest was pretty easy.

Christian_R

NETGEAR Employee Retired

Jan 18, 2019

Hi GicleePrinter,

Thanks for providing an update on the status of your issue. Also, thank you for the suggestion! I'm sure it may help others who may experience the same issue.

Have a great weekend!

Christian