NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Newsy
Jun 27, 2018Follower
Installation_ Cannot claim base station during setup
The extender I bought was, unbeknownst to me, evidently returned by someone else, and I am locked out of the WiFi because it is still registered in their name. What can I do to reset this router so ...
DarrenM
Jun 29, 2018Sr. NETGEAR Moderator
You will need to get a pen or paper clip and hold the reset button on the device for 10+ seconds while it is powered on then you should be able to set it up.
DarrenM