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Forum Discussion
Installation of of nighthawk mesh WiFi system
We are not tech savvy seniors and need some help with install
We have Cox modem which connects tv/internet/nightowl security
Instructions say to disconnect but if we do we will lose tv service
who can we call to help w install.
1 Reply
what actual modem gateway is it?
If it has its own wifi, its a combo device and can cause a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-ModeEasiest option is probably #3.
