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Forum Discussion
sfallon36
Jul 15, 2016Guide
IP Configuration failure - EX6120 Range Extender
So I have setup my Range Extender, everything seems to be working fine, except I cannot connect on the 5Ghz band. I just get the error report IP Configuration Failure. I'm connecting on an Andro...
Andreas_1
Dec 21, 2016Aspirant
Hello.
It really appears that something is wrong with the password.
Did you try to set a different password in your WiFi extender?
Just to be sure the password is not too long or contains strange characters.
Maybe the EX6120 can not handle password of existing WiFi.
collegementors
Dec 21, 2016Aspirant
It had been using the same password--and when I re-set it up, I did the same. For some reason, I can't even see the NETGEAR_EXT ssid anymore...even when plugged into ethernet. So, completely flummoxed. And, of course, I have no more warranty so can't get help from Netgear.
- StephenBDec 21, 2016Guru - Experienced User
Try inserting a paperclip into the factory reset slot, and set everything up from scratch.
- collegementorsDec 22, 2016Aspirant
Man, I wish I'd seen this before I paid Netgear to re-set everything up remotely for me. Ah well...will know for next time.