NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rodathome's avatar
rodathome
Follower
Jul 12, 2017

Is this thing DoA ?

Just bought this today for my daughter.

Power light comes on ! That's good.

 

Plugged in lees than 6 inches from router.The WPS/Mode LED is out.

 

Pressed WPS/Mode button for >5 seconds, it flashes green and power light goes amber, and when power goes green, the WPS/Mode LED goes out

Pressed WPS/Mode button for <5 seconds, it flashes green (for about 2-3 minutes), the power light stays green, but then the WPS/Mode LED goes out again.

 

I've tried this on 3 different routers in 2 houses - so cannot progress past page 1 of instruction manual. Should I return it to the shop ?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello rodathome

     

    Have you tried to manually config the extender?

     

    DarrenM