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Forum Discussion
Vanessa1971
Dec 04, 2016Aspirant
It's on, BUT, No signal lights - No GHz lights
Hello, For months now I have not been able to use my extender. Doesn't matter what I do, it just doesn't work although, originally, it did. I reset the unit, I tried putting the unit right in ...
- Dec 06, 2016
Hello Vanessa1971
When you do the reset are you holding the reset button for 10 seconds while the extender is plugged in? And when you say you have no lights do you have a power light?
DarrenM
DarrenM
Dec 06, 2016Sr. NETGEAR Moderator
Hello Vanessa1971
When you do the reset are you holding the reset button for 10 seconds while the extender is plugged in? And when you say you have no lights do you have a power light?
DarrenM
- Vanessa1971Dec 06, 2016Aspirant
Hi, thank you for your response! Yes, the power is on but today following your response I held the reset button in once all the lights had turned off. I didn't work so I tried again but this time I unplugged it first and reset it shortly after turning it on making sure I held the reset button in for a very long 10 seconds. And it worked! Thank you so much, I wish I could send you cookies but my gratitude will be purely digital. Cheers!