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Forum Discussion

arbo67's avatar
arbo67
Initiate
Apr 07, 2018

keep getting "You are not connected to your extender's WiFi network"

Ive cleard my cache, factory rest my extender, still get that error when browsing to mywifiext.net?  Anyone else have this problem? I just wanted to upgrade my firmware! 
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Apr 10, 2018

try to use 192.168.1.250 to access the extender.

 

DarrenM

arbo67's avatar
arbo67
Initiate
Apr 10, 2018
Tried that too. Same result.
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 12, 2018

    are you able to log into your router and view the attached devices? if so try and find the IP address of the extender and then use that in your web browser to try and access the settings.

     

    DarrenM

    • Cjohanson's avatar
      Cjohanson
      Aspirant
      Jul 24, 2022
      Thank you.