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Forum Discussion
cireland
Sep 16, 2018Aspirant
Literally no upload speed on wired AC3000-Nighthawk X6S Tri-Band WiFi Mesh Extender
Hi, So I am having issue with the extender actually have been for ages with constant disconnects , anyhow that is not the main problem (which I think I fixed by going back to default fi...
cireland
Sep 16, 2018Aspirant
Hi
So I am having issue with the extender actually have been for ages with constant disconnects , anyhow that is not the main problem (which I think I fixed by going back to default firmware.)
The problem; my upload speed is nonexistent, speedtest.net is doing the download fine, circa 150mb but when it comes to upload says I am not connected to the internet, when I try other speed testers it is giving me upload speed of 0.1 or 0.2mb which is obviously not right - this is over a wired connection.
I have tried different firmware, I have tested the connection on my phone over WiFi and tested the PC over WiFi and my upload is fine. i.e about 18-20mb. (although by download is a lot lower circa 65mb - I have also tried without using the netgear extender and just using my virgin router and despite slower downloads I am not having any issues with the upload speed.
Any suggestions highly welcomed!
Thanks
Chris
StephenB
Sep 17, 2018Guru - Experienced User
When you say the EX8000 is "wired", do you mean that it is wired to the router (using AP mode)? Or do you mean that you are connecting a PC to the EX8000 LAN port (using extender mode)?
Also, what router (manufacturer+model) are you using?
- cirelandSep 17, 2018Aspirant
Sorry, I should have been clearer when I say wired I meant connected via ethernet to the PC.
So EX8000 is connected via my router via wifi and then I connect the EX8000 via ethernet to my PC.
- StephenBSep 17, 2018Guru - Experienced User
Ok, that helps.
Are you using FastLane?
When you connect the PC and phone with WiFi are you using 2.4 Ghz or 5 Ghz?
Are you using MAC access controls in the router?.
This could be a cabling issue, or a switch port issue. Have you tried using a different ethernet cable, or a different LAN port in the EX8000?
- cirelandSep 17, 2018Aspirant
Sorry for the delay I wanted to get home and check a couple of your points to make sure.
Are you using FastLane? - I don't think so I can't actually see having gone through all the options anything called "FastLane"
When you connect the PC and phone with WiFi are you using 2.4 Ghz or 5 Ghz? Phone I connect with either it picks up the strongest signal. For some reason the PC doesn't find the 5Ghz so only the 2.4Ghz
Are you using MAC access controls in the router?. Not sure what this is - I have full admin if that is what MAC access kind of means..
This could be a cabling issue, or a switch port issue. Have you tried using a different ethernet cable, or a different LAN port in the EX8000? Yes tried a different cable and ports. I thought it could be a cable issue or a port issue but given that the download works as it should, the upload should equally work?