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Forum Discussion
Debsbru
Aug 14, 2018Aspirant
Looking for wifi extender for 2 xbox one consoles being used at same time
I have a netgear wifi 1750 and xfinity router/wifi 1 g. 2 xbox one units are always lagging and thought maybe an xtender would help.
Any suggestion for better connections for the xboxes?
StephenB
Aug 14, 2018Guru - Experienced User
Can you post the model number of the Netgear device? There are a couple of router models that provide AC1750, but no currently shipping extenders. We need to know what you actually have (and if it is a router or something else).
Also, if you could provide the model of the xfinity router, that would be helpful too.
Debsbru wrote:
2 xbox one units are always lagging and thought maybe an xtender would help.
Sometimes an extender can help, but sometimes it won't. Are the xbox consoles close to the WiFi router/access point?
Debsbru
Aug 14, 2018Aspirant
My netgear is R6700 and the xfinity one is Xb6-T which is the newest 1g one. They said would be faster but it hasn't been.
So they have 2 options of wifi but still lagging in the room next to these units. I didn't know if having 2 makes it worse...so was looking for someway to fix this. The xfinity tech says my netgear is a good one and they should be fine with that but maybe as 2 xboxes working at the same time??? not sure, thanks for all your help
- StephenBAug 14, 2018Guru - Experienced User
Debsbru wrote:
My netgear is R6700 and the xfinity one is Xb6-T which is the newest 1g one.
This helps. The R6700 has better wifi than the Xb6-T, so you should turn the WiFi radios off in the Xb6-T.
About how far is the R6700 from the two Xbox consoles? How many walls/floors in between?
Can you connect a laptop or a mobile device to the R6700 and run a speedtest? If so, what results do you get near the two consoles, and what results do you get when you are near by the R6700?
- DebsbruAug 14, 2018Aspirant
There is one corner wall but no door it is open to the kitchen and they they are in the room off the kitchen. about 25 feet.
I did the speed test near router and is download 11.7 Upload 41.7 Ping 12ms Jitter 88ms Loss -%
I did the speed test near their xboxes and is download .11 updoate 5.8 Ping 13ms Jitter 3.2ms Loss -%
On the xbox network is say Double NAT Connection.
- StephenBAug 14, 2018Guru - Experienced User
Debsbru wrote:
On the xbox network is say Double NAT Connection.
That is because you are connecting through two routers. That can be avoided by changing the Netgear router to AP mode, but it's fine to leave it alone.
Debsbru wrote:
I did the speed test near router and is download 11.7 Upload 41.7 Ping 12ms Jitter 88ms Loss -%
I did the speed test near their xboxes and is download .11 updoate 5.8 Ping 13ms Jitter 3.2ms Loss -%
.
Usually download is faster than upload - did you get those reversed? Anyway, you are seeing a big dropoff in speed.
If you are using 5 ghz wifi in the consoles, try connecting the consoles at 2.4 ghz. 2.4 ghz has more range, so it might end up faster.
If that doesn't help (or doesn't help enough), then an extender sounds like a good option. You'd put the extender part way between the routers and the consoles - so it will get a good signal from each.
If you want a plug-in style, the EX6400 would be a good choice for your router. It is a bit large - if that's an issue, perhaps go with the EX6110 or EX6120. They aren't quite as fast, but they should be enough to keep up with your internet speed.
If you want a free-standing unit (about the size of a router), then the EX6200 or the EX7000 would both work.