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Forum Discussion

veins's avatar
veins
Aspirant
Jan 10, 2017

Losing connection with XfinityWIFI

First off there are multiple xfinitywifi hotspots in my area. When I loose a couple packets to the primary router I suspect it connects to a different one. This normally would be great, but the 5x ot...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jan 12, 2017

Hello veins

 

Have you tried to connect the extender using WPS to the router it could fix the issue with it jumping networks with the same name.

 

DarrenM

veins's avatar
veins
Aspirant
Jan 15, 2017

I'd love to try, but I have no direct access to these access points physically. I just have a shared login between them.