NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rvandevuurst
Feb 20, 2017Follower
Main router works, extender is all green but shows no internet connection
I purchased this extender about 6 months ago, it's been working fine until yesterday. My main router (also Netgear) is working fine with internet connection but now when I connect to the extender it shows "no internet connection" even though all of the lights are green. I've tried restarting my computer, unplugging the routers and the extender, nothing works. What could have happened all of a sudden to make it do this?
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello rvandevuurst
You may want to try and factory reset the extender and try to set it up again. To factory reset the unit hold the reset button for 10 seconds.
DarrenM