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Forum Discussion
Mt3
Aug 08, 2020Follower
Moved to new home nighthawk X6S
I have moved from the original place I set the unit up at, at my new place it will not connect to new router. I tried the trouble shooting and it stil says cant locate the new router.
1 Reply
- plemansGuru - Experienced User
Mt3 wrote:I have moved from the original place I set the unit up at, at my new place it will not connect to new router. I tried the trouble shooting and it stil says cant locate the new router.
Which router are you using?
What modem/gateway are you connecting it to?
Did you factory reset the router and then follow the install guide?
It can be found at netgear.com/support/ go there and type in the model number and it'll take you to the support site.