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Forum Discussion

Strayan_Bass's avatar
Strayan_Bass
Aspirant
Sep 07, 2018

Multiple issues with my EX6150v2 Wifi range extender

Hi,     Recently I ve being trying to determine why my Netgear (EX6150v2) wifi range extender keeps cutting out.Current firmware v1.0.1.70. So far Ive found the following:   1. Its unable t...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 12, 2018

Hi Strayan_Bass,

 

Welcome to the community!

 

1. To confirm, the extender is unable to detect the 5GHz signal from your main modem-router/router, correct?

2. What is the model of your router/modem-router?

3. Have you tried moving the extender closer to the router/modem-router?

4. Do you have other devices that can detect the 5GHz band of the main network?

5. Was it able to detect it before?

6. When it drops, do you lose the signal from the extender completely or just the Internet connection?

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 14, 2018

Hi Strayan_Bass,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team