NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
My EX2700 won't connect to my new router
My EX2700 worked fine with my old router, but since I got a new router I haven't been able to connect the two.
When I plug the extender in next to the new router and then go to "mywifiext.net" ...
Hi nlbngr - Please perform a factory reset on the extender by pressing the small button with a pin/needle. After, locate the "NETGEAR_EXT" network and connect to it. Once connected, browse to www.mywifiext.net and follow the setup instructions.
~Christian
Thanks Christian,
I hadn't tried that yet... I don't know why. It didn't work though.
I'm still getting a connection between the extender and my computer/devices, but no apparent connection between the extender and the new router.
It's frustrating because it worked fine with the old router. I don't suppose it should matter that the old router was DSL and the new router is Cable?
Hi nlbngr,
The difference between the 2 routers shouldn't be an issue. Just to clarify, for your devices that are connected to the extender do they have access to the internet?
~Christian
Christian,
No... my devices cannot connect to the internet when I have chosen my extender's network.
I even tried connecting via my Kindle, thinking that perhaps there was an iussue with my computer's network adapter, but I get the same result: "You are not connected to your extender's WiFi network".
Sorry Christian,
I was wrong...After I got the "You are not connected to your extender's WiFi network" message, I reloaded the window and was then able to connect and set up the extender. I still get the message when I go back to "mywifiext.net" but I do have wifi access now, so I'll ignore it. Odd.
The short answer is that it's working and that's what counts, right? Thanks for your help.