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Forum Discussion
mickal66
Jul 05, 2016Follower
my ex6100 connects to wrong router
just bought a ex6100 wifi extander. i hot the wps button on the extander and the router. it says look on your wifi list and look for your wifi name with 5gext next to it, i go to the list and someone elses netgear router shows up with it on the list and not mine. i try it anyways and as i thought my passwork fails
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello mickal66
Make sure you router is using wpa2 security and try to move the extender closer to the router for setup. You may also want to do a factory reset on the extender see if that resolves the issue.
DarrenM