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mickal66's avatar
mickal66
Follower
Jul 05, 2016

my ex6100 connects to wrong router

just bought a ex6100 wifi extander. i hot the wps button on the extander and the router. it says look on your wifi list and look for your wifi name with 5gext next to it, i go to the list and someone elses netgear router shows up with it on the list and not mine. i try it anyways and as i thought my passwork fails

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello mickal66

     

    Make sure you router is using wpa2 security and try to move the extender closer to the router for setup. You may also want to do a factory reset on the extender see if that resolves the issue.

     

    DarrenM