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Forum Discussion
Cristao
Oct 15, 2015Aspirant
My EX6100 extender switches to amber and stays amber after a couple of minutes
Afternoon all, I bought an EX6100 extender in August this year and have used it since with my wireless network without any problems. All of a sudden since Saturday, this week it has been malfunctioni...
Cristao
Oct 16, 2015Aspirant
Type of router = ECI B-FOCUS 0-4G2PW
I have no ability to change the router as it is provided by the ISP. The EX6100 is running the latest firmware.
I have reset the extender thrice and placed it in the same room. Problem is the same - Runs well for some minutes and then turns amber.
Is there a way to view a log of the extender?
nhann
Oct 16, 2015NETGEAR Employee Retired
Can you please confirm that the reset was a full factory reset (not power on, power off)?
Are you setting up the EX6100 as an access point or extender mode?
- CristaoOct 16, 2015Aspirant
Full factory Reset Confirmed. I had to redo my network settings. I am setting the EX6100 up as an extender.
- nhannOct 16, 2015NETGEAR Employee Retired
Thanks for the clarification.
Can you please also describe your network topology? Is it only the router and extender in the network?
What laptop/mobile devices are you connecting to the network?- CristaoOct 16, 2015Aspirant
My home is set up with the router and the extender only in the network. I have a Lenovo Y410P which connects to whatever network is active. My family has a couple of devices - IPads, SmartPhones (2 BB Z10s, HTC One and IPhone5), MacBook Air, XBox and 2 Chromecasts. We tested it with just 2 or 3 devices and the problem still occured.