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Forum Discussion

cdysthe's avatar
cdysthe
Virtuoso
Dec 03, 2016

My EX7000 connections "go bad" after a while

Hi,   I have an EX7000 connected to my R7000 in extender mode. However, after a day or so the devices connected to the EX7000 start having connection problems and when I try to disconnect and conne...
connections
dhcp
Extender
Firmware
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Dec 09, 2016

Hello cdysthe

 

Have you tried to change the wireless channel as something could be interfering with the signal.

 

DarrenM

cdysthe's avatar
cdysthe
Virtuoso
Jan 02, 2017

Hi,

 

I have tried that also. The extender and router ends up using the same channel, so I am not sure how that would work unless there's a way to prevent that I do not know about? I am able to keep it going now, but as soon as try to down or upload lagers files the connections stalls and I have to reboot the extender. Seems to be the DHCP server that gets hung so you can't get an updated connection. I really think it needs a firmware update, but it seems like Netgear is aware of the problems with this model and can't improve it through firmware. I would so hope I am wrong! :)