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10 Replies

  • Fairytail's avatar
    Fairytail
    Virtuoso
    Jun 05, 2015
    That is still working. That link is use to access the UI of netgear extenders.
  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired
    Jun 05, 2015
    That URL can be intercepted by the extender, but there are some cases where the extender will not see the URL from the computer e.g. if the computer is connected by Ethernet to the main router, or by WiFi using another access point. The computer will typically be set to use the DNS provided by the router, so the URL will be queried via the router and the extender may not be in the path of that traffic.
  • abebythec's avatar
    abebythec
    Initiate
    Jun 08, 2015
    Thanks.

    I am trying to hook up the extender via Wi-Fi and the all that happens when it comes time to hook up to mywifiext.net I get to a netgear "oops" page.

    ?:(?
  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired
    Jun 08, 2015
    Could you possibly post a screengrab of that message please?
  • juliefb's avatar
    juliefb
    Tutor
    Jun 14, 2015
    I get the Oops page too. I even did the factory reset to the extender and still get it - on all devices in different browsers too. Tried calling support, but it hangs up on me at a certain point.

    I have a screenshot, but don't see how to upload it?

    I enter manually or click on the link for http://www.mywifiext.net and every single time it takes me to a page that says Oops, you got here by mistake, you should go to http://www.mywifiext.net - which is where I was trying to go?

    Please help.
  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired
    Jun 14, 2015
    That ‘Oops!’ message does suggest what you should do, connect to the WiFi of the extender.

    If you are seeing the ‘Oops!’ message then that’s an Internet based screen, and the URL is Netgear’s. You must have an internet connection to see that message. Now the fact that you are seeing it is most likely because your computer’s WiFi is not currently associated with the Extender, more likely it is associated with the Base Station (the WiFi router that the extender connects to). Take a look next time the message appears as see what WiFi Access Point the computer is associated with. Another possibility is that you also have a wired Ethernet connection to the LAN.
    • ruddyconsult's avatar
      ruddyconsult
      Initiate
      Jul 23, 2015

      My experience today with this domain name has been quite unsettling. Apparently the name has been hijacked, and is no longer under the control of Netgear Corp.  I find this apalling and entirely against the interests of millions of Netgear users. My screen shows that mywifiext.net is up for grabs in the domain name business, and it now links to other sites of questionable authenticity. Shame on Netgear for letting this happen. Connecting to one's extender as admin by alternative means is the only safe way to go now, and customers should be made aware of this.

  • juliefb's avatar
    juliefb
    Tutor
    Jun 14, 2015
    I did manage to get past this - you have to try to connect to the extender in your network settings (on my Mac I clicked the wireless icon and my iPhone & iPad launched the genie automatically). Not sure exactly what that process is on a PC.

    If you try to just go to the URL in your browser & not have the genie bring up the browser window, you will get the oops message.

    I started another thread about the genie getting stuck.

    Thanks!