NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ejfreeman's avatar
Aug 06, 2018

N300 Extender

I have 2 questions:

 

1. How can I keep the extender from losing its internet connection?  After an hour of no use in the extender, there is no internet .

 

2.  Can I rename the extender the same name as the router, without the ext added to it?

 

Ed

Ejfreeman125@gmail.com

8 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi ejfreeman,

     

    Welcome to the community!

     

    1. What is the status of the Router Link LED?

    2. Yes, you can rename it but it will be difficult to identify for troubleshooting purposes.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi ejfreeman,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team

      • ejfreeman's avatar
        ejfreeman
        Tutor
        I reset it back to factory and it is working fine.

        Thank you,

        Ed