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Marcus-Downs's avatar
Marcus-Downs
Aspirant
Jul 29, 2018

N300 wifi extender, all lights solid green, but devices wont connect

Hi,

I have been using this wifi extender for some time with no issues. But in the last day all devices have stopped connected to it. They are saying failed to obtain IP address. Noting else seems to have changed with the extender, all the lights are as they should be, so I am not sure what has actually happened to it.
I have done multiple factory resets to see it that sorts it, but same issue when I get it set up again.
Any advice appreciated, can't seem to find anyone with a similar issue on here.

Thanks

Marcus

3 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Marcus-Downs,

     

    Welcome to the community!

     

    1. What is the firmware version of the extender?

    2. Do your devices connect fine with the main network without any IP issues?

     

    Regards,

     

    Dexter

    Community Team

    • Marcus-Downs's avatar
      Marcus-Downs
      Aspirant

      Solved now.

      Devices were connecting to router fine, just not the extender. But then I realised I hadn't tried doing a reset to the router. Doing that solved the problem.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Marcus-Downs,

       

      Thank you for the update and confirmation. Glad to know you got it working.

       

      Regards,

       

      Dexter
      Community Team