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Forum Discussion

dom73's avatar
dom73
Aspirant
Aug 07, 2017

N300 WiFi Range Extender Model EX2700

OK, So, I purchased the N300 WiFi Range Extender Model EX2700. I followed the instructions, and all the lights on the extender are showing the right colour. I can see the extended newtork on my lapto...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Aug 11, 2017

Hello dom73

 

I would try to connect via ethernet get back to the settings and try to change the password.

 

DarrenM

Smartyuk's avatar
Smartyuk
Aspirant
Dec 01, 2017

Hi Dom73

Did you ever manage to get this sorted? I have almost the same problem. I have connected to my wifi but I want to connect my tablet, when I click on my ext it ask for my password but It does not accept it. So here I am very frustrated I cannot connect my tablet. Can anyone help with this for me please? Thank you 

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 06, 2017

    Try removing the network from the tablet in the tablets wifi settings then try connecting again.

     

    DarrenM 

    • Smartyuk's avatar
      Smartyuk
      Aspirant
      Dec 18, 2017

      Hi DarrenM,

      I have tried this but it still wants a password and that still does not accept my password, I have also factory reset but still does not accept my password, I am stuck with it not being able to connect.

      Thank you

  • dom73's avatar
    dom73
    Aspirant
    Dec 07, 2017
    Hi
    Apologies for the delay in responding, I had issues getting logged back in to this forum. I did solve it. I had to buy an ethernet cable. This connects to the extender. The other end goes plugs into your computer. If I remember correctly, once you have the extender connected you log into the Netgear support website which is detailed in the instructions book. From there I found the password. I think it was quite self explanatory once logged in. Be warned though, if your default password is anything like mine for the extender it will be over 40 characters long!! Good luck
    • Smartyuk's avatar
      Smartyuk
      Aspirant
      Dec 18, 2017

      Thanks for the reply however I am trying to connect my samsung tablet and so cannot plug in a cable, or are you telling me to connect to a computer just so I can get a password? but also it is now out of waranty so can I still get my password?  I am not very clever when trying to do computer stuff. What really doe annoy me is netgear dont care unless your stuff is registered and within your guarentee, at the end of the day it is still from them and they have the easy answers. Thank you