NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Melody2017's avatar
Melody2017
Aspirant
Mar 12, 2017

N300 Wifi Range Extender

Help!! I can't get it to recognize my password.... this is so frustrating. I have factory reset. I have to jump through hoops just to get to this point. I'm so close to thow it in the garbage.

6 Replies

  • I am having the same problem did you ever find a solution to the password problem you had

  • No I haven't. We have even enlisted the help of our computer tech and he's stumped as well. I was hoping someone on here could help. I've phoned their help number a few times they say someone will get back to me...... but no one has 😏
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello Melody2017

       

      Are you talking about the wireless password? have you tried to connect to the extender via Ethernet and try to change the password?

       

      DarrenM

  • Yes the wireless password. Yes we have tried Ethernet (with a cable) a few times. No luck in changing password. It has two solid green lights on the left hand side and the two on top dont come on now. They did when we first tried to connect but now nothing
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello Melody2017

       

      Are you able to get into the settings of the extender at all?

       

      DarrenM