NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
n600 range extender does not communicate with devices
After setup the extender is connected to my home network and the SSIDs with the _2GEXT and _5GEXT extensions to the in addtion to the main SSID are all present in my WiFi analyzer (on my Android phon...
Hello wiiiiindy2
Have you tried to remove the extender SSID from your known networks on those devices or even try to change the SSID of the extender completely? Also when moving room to room they shouldn't automatically change you have to manually change networks.
DarrenM
Thanks DarrenM. If I had known I had to manually change Networks for it to work I would not have bought it. That make it totally useless to me as I am not going to do that while walking from room to room on an Internet phone.
As for not using the same SSID I'll have to review the manual and quick start instructions. I was sure they said you could use the same SSID. However, the analyzer on my phone does indicate 3 different SSIDs so I am still a little confused about how it is "supposed" to work.
BTW I cannot connect with either of the SSIDs created by the installation.
Hello Wiiiiindy2
I would try to factory reset the extender and do the setup again you can do this by holding the reset button down for 10 seconds.
DarrenM
Thanks again. However I decided to attack via a series of planned steps starting with a power down of the extender (using the on/off button). Next were unplugging, factory reset-reinstall, booting the router, etc etc.
Lo and behold, the 1st step took care of the issue. When it was powered back on all lights came on and it smoothly connected to my phone (after I supplied the password).
I still wish the devices would change to the strongest signal as they moved around covered area but live and learn.