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pms1228's avatar
pms1228
Aspirant
Aug 06, 2018

Need help increasing wifi connectivity; have a Netgear R6250 router

I have a R6250 router.  I have upgraded the firmware to V1.0.4.26_10.1.23. Because of where the cable company ran the line, the router is in the basement.  I have a 2 story home.  My wifi connectiv...
Hardware
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 07, 2018

Hi pms1228,

 

Welcome to the community!

 

1. Please indicate the exact model number of the extender?

2. Ideally, the extender should be located in an area where it still gets a good enough signal from the router for it to re-broadcast the signal (halfway point between the router and the dead spot).

3. Are your devices able to go online when connected to extender's signal?

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Aug 08, 2018

    Hi pms1228,

     

    1. Have you already gone through the process of setting up the extender?

    2. If you have, you can use your mobile device to check for the best location of the extender by using a WiFi analyzer app.

     

    Regards,

     

    Dexter

    Community Team

    • pms1228's avatar
      pms1228
      Aspirant
      Aug 08, 2018

      How

      I did but have since removed it because it didn't seem to be helping.  

      how would i use my mobile device to check for the best signal?

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Aug 09, 2018

      Hi pms1228,

       

      I have sent you a message. Please check your inbox.

       

      Regards,

       

      Dexter
      Community Team