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Need password to connect WiFi extender in access point mode
My model is EX6400 AC1900, I’m trying to connect it in WiFi access point mode. All lights are green, I can select it from the choice of WiFi near me, but then it asks for a password. Nothing is provi...
Hi Hobbers,
If you are unable to connect to the extender with any of your password or access its' user interface, your next step will be to reset the extender and go through the setup process. Page 42 of the user manual on this link may help out. Page 13 of the installation guide here may also help out.
Regards,
Dexter
Community Team
Hi Hobbers,
Are you able to login to the extender's UI using the supplied IP address from the router? This will allow you to confirm the password needed to connect to the extender's signal. Usually, it will be the same password as you main wireless networks' if you have selected that option.
Regards,
Dexter
Community Team
Hi Hobbers,
If you are unable to connect to the extender with any of your password or access its' user interface, your next step will be to reset the extender and go through the setup process. Page 42 of the user manual on this link may help out. Page 13 of the installation guide here may also help out.
Regards,
Dexter
Community Team
Hi Hobbers,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Teamyesterday the "community" was down so I couldn't reply to the message asking if I still have the same problem. The installation is at my summer home and I'm not there for another week. Therefore I can't check if a complete reset will fix it. However I can say that Netgear have the worst customer service - I've reported this problem logging a support request the day I bought the extender and to date I've not even had a reply! Inspite of several reminders!