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Contifab5's avatar
Contifab5
Aspirant
Jan 30, 2017
Solved

Need to contact customer support but showing my product has as "Invalid serial number"

For starters , I guess it's not a good sign when your actual model number isn't even listed in the drop down menu....   Just registered my EX6100/AC750 Dual Band WIFI Range Extender after going thr...
  • DarrenM's avatar
    Feb 01, 2017

    Hello cotifab5

     

    You will want to factory reset the unit by holding the reset button for 10 seconds on the device then it should let you try the setup again with the default login of admin/password.

     

    DarrenM