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Forum Discussion

thesieger's avatar
thesieger
Aspirant
Feb 16, 2018

Netflix not streaming

Hello. I installed the extender. All works fine besides Netflix streaming. I can get I to Netflix but streaming does not work. It times out. I tried to only enable the 5 Band or also with or without ...
Troubleshooting
jvasanth1984's avatar
jvasanth1984
Virtuoso
Feb 18, 2018

Hi thesieger,

                        Speed via extender looks fine compared to router. So you shouldn't face issues while streaming Netflix. May I know from what device are you trying to stream Netflix? What is you try from a different device just to find out where issue could be?

thesieger's avatar
thesieger
Aspirant
Feb 18, 2018
Hi. I use all my IOS devices at newest software versions. my Windows 10 laptop does also not stream when connected to the extender.
  • jvasanth1984's avatar
    jvasanth1984
    Virtuoso
    Feb 18, 2018

    Hi thesieger,

                            Try reset and reconfiguring the extender to check if your issue persist.

    • thesieger's avatar
      thesieger
      Aspirant
      Feb 18, 2018

      Already done twice.

      • jvasanth1984's avatar
        jvasanth1984
        Virtuoso
        Feb 18, 2018

        Hi thesieger,

                                Try modifying wireless channels on both bands on your main router to check if that helps. You can try wifi analyzer apps which can check and suggest best channel for your environment.