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Forum Discussion
d_e_s
Mar 29, 2017Follower
Netgear 3000rp states signal is excellent, but loses connection.
This issue happens frequently: I am linked up to a network and without any conditions changing, nothing being moved on the extender or my computer, I no longer have a connection to the internet. I th...
DarrenM
Apr 07, 2017Sr. NETGEAR Moderator
Hello d_e_s
You can try to change the wireless channel on your router. Also make sure the router and extender are on the latest firmware.
DarrenM
- Dash-Apr 29, 2017Aspirant
I have similar issues. The WN3000RPv2 will go along nicely for awhile, then internet gets slower, if I ping it, it starts dropping packet returns. Then it will drop carrier totally. I have done a factory reset six times in the last two weeks. And at this point, it will drop signal (Red light even on the extender, sometimes.) to a Dell laptop, a Kindle Fire tablet, a HP Laptop running Ubuntu 16.04. My phone also will drop carrier, the others in the family don't know (or care) if their devices are on phone system, or wifi, as the devices will change automatically. I have tried to get it to connect with 5Gz, but it will not see the ATT gateway @ 5gz. I have replaced the gateway as standard issue from ATT, the extender is from ATT when the gateway was discovered to have a signal attenuation problem in the house. Currently, the WP3000 extender says it has 75-90% signal strength (compared to what, I don't know) and I have it moved to the sofa in the living room. The most stable (not 100% even, it will fail that, too) connection is through the ethernet cable. At this point, what am I missing or any suggestions on settings? I have changed channels multiple times, factory reset multiple times, changed as many things as I could. What else is there? I am not helpless, but I do miss a few subtle things now and again. So a little suggestion would be helpful.