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Forum Discussion

BigChris's avatar
BigChris
Aspirant
Nov 03, 2016

Netgear Ex2700 - No internet access

OS: Windows 10   - I have tried everything and I am unable to have internet access via the Netgear extender but I can access the internet via my Bell wifi. - When using windows diagnostic, I get t...
no internet access
No valid IP Configuration
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Nov 09, 2016

Hello Bigchris

 

I would try to factory reset the extender by holding the reset button for 10 seconds then try to do the setup again.

 

DarrenM

BigChris's avatar
BigChris
Aspirant
Nov 21, 2016

Tried resetting to the manufacturer configuration and re-installing.  Did not work.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Nov 23, 2016

    Hello Bigchris

     

    You may have to add the mac address of your extender to the allow list of the Bell router.

     

    DarrenM