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Glad74's avatar
Glad74
Aspirant
Jun 06, 2018

Netgear EX3700 and Netarmo presence camera

Hello everyone,

I bought a Netgear repeater to increase the wifi signal and be able to connect to the outdoor camera Netatmo presence but during the setup, if I try to connect to the repeater, it always fails. This has to be due to one repeater setting as it can connect to my wifi router (however the wifi signal is too weak). 
The camera is using the 2,4GHz frequency. Do you know which setting should be checked on the Netgear ?
best regards,

Troubleshooting

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jun 07, 2018

    Have you tired to make the ssid on the extender different than the routers ssid?

     

    DarrenM

    • Glad74's avatar
      Glad74
      Aspirant
      Jun 08, 2018

      Yes, I already did have different SSIDs for each device

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Jun 12, 2018

        Do you have any special characters in the password could be causing a issue.

         

        DarrenM