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Netgear EX3700 Wifi Range Extender DEVICE light issues
Please read the entire message before you answer as this question has been asked several times before and people are giving answers that do not apply!
I have a Netgear EX3700 AC750 Wifi Range Extender. I set it up in Extender mode, properly, I believe. The front of this device has 4 LEDs -- POWER WPS ROUTER DEVICE.
I am loosing connectivity to the internet. When this happens, the DEVICE light turns RED. It usually fluctuates between Green and Orange. It usually goes red for just a few seconds. The ROUTER light stays GREEN through all of this. I understand the POWER and WPS light.
What do the DEVICE and ROUTER lights mean? Yes, I have the most current firmware. Yes, I have reset the device. I have attached a file with the DEVICE light amber - just so we know exactly which light I am talking about! Thank
5 Replies
The LEDs are described in the manual on page 7: http://www.downloads.netgear.com/files/GDC/EX3700/EX3700_UM_EN.pdf
In your case, the device LED is telling you that the WiFi connection quality on the link between your device and the extender has changed from "best" to "poor". It doesn't appear to be an internet connection issue (which normally is indicated by the router LED).
But of course, if your device isn't reaching the extender, then it won't reach the internet either.
Thank you for your response. That makes sense.
The obvious question: Why would it stay at "best" for most of the time and just seemingly randomly drop to "poor" or even disconnect?
Would enabling Fastlane on this device help this situation?
draexo wrote:
The obvious question: Why would it stay at "best" for most of the time and just seemingly randomly drop to "poor" or even disconnect?
That isn't clear to me either. A few questions-
- What device is this?
- Is it connected with WiFi or ethernet?
- how far away is it?
- Was the device moved around the time the connection dropped?
- Did some source of interference (electric motor, microwave, etc) become active around the time the connection dropped?
draexo wrote:
Would enabling Fastlane on this device help this situation?
FastLane dedicates a radio to the router->extender wifi. It wouldn't directly help.
5 ghz has faster speed than 2.4 ghz, but shorter range. If the client device is using 5 ghz, then it is possible that it is on the edge of the range. Switching the client to 2.4 ghz could help. So if the client isn't that close to the extender, you could try disabling the 5 ghz radio as a test, and see the connection becomes more stable.
