NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Deamonc's avatar
Deamonc
Follower
Feb 14, 2018

Netgear EX7000 Firmware update failed

The recent firmware update to my Netgear EX7000 failed. Now I cannot talk to it.

After rebooting the two wireless range icons are steady amber and the device to extender icon is flashing green.

A factory reset does nothing to these icons and the WPS button has no effect either.

Can this extender be recovered and if so how?

I have found somebody else having this same problem a few years ago and he got no replies. For the cost of raising a Premium Support call I might as well buy a new extender.