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Forum Discussion
Netgear EX8000 X6S & Sonos Amp
The Sonos amp located in a screened in gazebo, powers pool speakers. The Netgear EX8000 X6S wifi extender is in the main house. The initial install worked fine for two months. Now there are serious connectivity problems with the wifi and the Sonos amp. Wifi connectivity for all other devices, (iPads, cell phones, laptops) around the pool area are not a problem.
Unplugging the EX8000 and restarting the Sonos app will get the system up and running. It will work all day. Coming back the next day the Sonos amp doesn’t show up. Then we are back rebooting the router and Sonos amp.
The client is losing patience. Something changed since initial install. Sonos upgraded the app. Not sure if Netgear changed something too.
Suggestions please.
3 Replies
what firmware is on the EX8000?
What router is it connected to? That can be an issue as well as it handles the hdcp lease times.
Modem?
- Comsat xFi gateway, netgear has latest upgrades within the week.
Flyersgolf wrote:
Comsat xFi gateway---which one? they make more than 1.
, netgear has latest upgrades within the week.----firmware numbers help. especially in case others have the issues, a firmware team monitors, or if its not the latest. Its why we ask.a couple things you can try.
1. set a static ip address for the extender in the comcast box. in case its a comcast issue.
2. downgrade the firmware. maybe the extenders firmware is the issue
3. is the sonos box hardwired in or wireless? if wireless, try changing the wifi band and/or channel used.
4. check the sonos site. maybe a firmware update from sonos caused the issue.
