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Ericvt32704's avatar
Ericvt32704
Aspirant
Apr 15, 2020

Netgear EX8000 X6S DOWNLOAD SPEED CUT IN HALF

So at my modem I'm getting 412mbs but at my triband EX8000 when I run the speed test it comes up with 155mbs any way to resolve my download speed issue

5 Replies

  • mayeen12's avatar
    mayeen12
    Star
    Apr 15, 2020

    My RAX80 / AX8 and r7000 -- both showed that WAN port is capped at 500 MBPS which was half of my 940 mbps connection.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Apr 15, 2020
      mayeen12 wrote:

      My RAX80 / AX8 and r7000 -- both showed that WAN port is capped at 500 MBPS which was half of my 940 mbps connection.

      neither device that your quote was the OP posting about. Please don't thread jump. The community forum is members of the public trying to help others out. Please respect that. 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 15, 2020

    What modem are you using? 

    What firmware is on your extender?

    have you tested the speed on the extender with a hardwired device? 

    What speedtest are you running? App? hardwired? on which device?

     

    • Ericvt32704's avatar
      Ericvt32704
      Aspirant
      Apr 15, 2020

      i will have to check what firmware its running, i know yesterday it stated it was up to date

      i have not tested the speed with a computer hard wired into it

      i am testing it with the app that i downloaded to set it up. i ran the test on 3 different cell phones.

      i ran the test with multiple things connected and with just 1 thing connected

      the modem is one issued to us by spectrum. at the modem i have run a speed test hard wired and wireless and both test come with over 400 mbs

      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 15, 2020

        Try testing with a computer hardwired into it. 

        Reason I say this is that many things impact wireless speeds. And you're already starting with the extender away from the router so you'll take a bit of speed hit there. Add in a speed hit from using a different device and it can make troubleshooting worse.

        Plus the EX8000 does band steering. So if you're on the 2.4ghz band, anything >100mbps is simply amazing.