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Dumbass1982's avatar
Dumbass1982
Follower
Aug 07, 2023

NetGear Extender EX5000 password issue

I have set up my extender and everything shows to be functioning.  When I try to access the wifi signal it ask for a password.  After some research I found where it is either not password protected, or the password is "password".  I have tried both without any success.  Any help is greatly appreciated.

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Aug 07, 2023

    Is this one the extender’s new WiFi network names, based on your existing WiFi network name, with _2GEXT and _5GEXT at the end of the name?

     

    The WiFi password (PSK) would be the same as on your primary router serving the WiFi from the normal router.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 08, 2023

    Did you set it up using the push button WPS option? 

    If so, factory reset the extender and try setting it up using the installation assistant.

    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

    Here's a video of how to use the assistant. 

    https://www.youtube.com/watch?v=yJVklshxBMk