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eagletracker1's avatar
Aug 31, 2023

Netgear extender EX7000 no internet access

I had a power outage last night and when I woke up the extender had actually factory reset itself somehow.  I tried to reset up using the WPS buttons.  It said the access points were set up but the setup couldn't complete because I wasn't on the internet.  The 2/5 lights are solid green.  The arrows are both solid green.  Most of the time it doesn't even show up on the list of networks.  If it does and I try to connect, it says no internet access.  I had a flash of internet here and there which is how I was able to start the setup, but never long enough to finish.  Now I can't get it at all again.  Someone said it could be the firmware or configuration settings but you need to get into the mywifiext to fix those and I can't because it won't connect to the internet under the extender option.  I've literally been trying 10 hours straight.  I've reset a million times, redid the WAP buttons.  Tried calling support and they want $99.  For that, I'd just buy a new one.  I don't understand why all the lights are solid green but there's still no internet.  My main internet works fine.  Any ideas before I throw this junk in the pool?  (This has happened to various degrees a few times before with power outages, but usually the reset works).

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