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DeeBeeEff's avatar
DeeBeeEff
Aspirant
Aug 10, 2018
Solved

Netgear Genei shows EX6200v2 as not connected to internet but it is

Hello, I saw this posted a couple of times but no meaningful answers. I have a EX6200v2 configured as an AP. Today I was checking it for something and noticed that it says I am not connected to the...
Firmware
Troubleshooting
  • DeeBeeEff's avatar
    DeeBeeEff
    Aug 14, 2018

    Dexter,

    Thanks for your reply. 

    • Firmware Version: V1.0.1.72

    Yes, it shows up in the router, but I think I resolved it.

    I had given the Extender a static IP address. It appears to not like that. Once I put it back to dynamic, the problem went away.

    Thanks,

    Dave

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 13, 2018

Hi DeeBeeEff,

 

Welcome to the community!

 

1. Please indicate the exact firmware version of the extender.

2. To confirm, does the extender show up as an attached device when you check your routers' UI?

 

Regards,

 

Dexter

Community Team

  • DeeBeeEff's avatar
    DeeBeeEff
    Aspirant
    Aug 14, 2018

    Dexter,

    Thanks for your reply. 

    • Firmware Version: V1.0.1.72

    Yes, it shows up in the router, but I think I resolved it.

    I had given the Extender a static IP address. It appears to not like that. Once I put it back to dynamic, the problem went away.

    Thanks,

    Dave

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Aug 14, 2018

    Hi DeeBeeEff,

     

    Thank you for the update and confirmation. Glad to know you got it working.

     

    Regards,

     

    Dexter
    Community Team