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Forum Discussion
PMcV
Aug 25, 2024Tutor
Netgear M6 Pro MR6550 cannot connect to Verizon network
Now on my 2nd MR6550 and it has the same problems as the first: "Error type 2 reason 211." Many calls to Netgear support have not solved it. Called Verizon and they provided some kind of update from their end and it worked great for a day, now it's back to the error code and no Internet connection. I did not see any Netgear support docs or community posts covering this. Has anyone encountered the same problem? Any solutions? Thanks in advance.
1 Reply
- PMcVTutor
Additional points: 1) Firmware is up to date. 2) I tried the solution described in this community forum: https://community.netgear.com/t5/Cell-Service-Mobile-Hotspot/NOTICE-Nighthawk-M6-and-M6-Pro-Fully-Certified-with-Verizon-Here/m-p/2362540/highlight/true#M26258 The response from Verizon is that my device is already activated (see screen shot). The device STILL has the problem of not connecting to the Verizon network. ChristineT