Netgear Mesh AX1600 EAX12 loses wifi connection

Hello,

I'm using a EAX12 as a AP in a bedroom and it is plugged into a RAX75 router. I have a laptop, tv, and Oculus Quest hooked up to it. Everything seems to work fine but than on the pc I get a security certificate error that Nord VPN can not get a secure connection and options to trust or do not trust. Also on the pc it seems to drop connection randomly until I disconnect and reconnect. On the TV everything seems fine but than I get a Netgear log in screen pop up and if I refresh or just continue after a bit of time it disconnects. Please help its driving me nuts!

Thanks

Korben77
Sep 13, 2022
Negative I have removed VPN from both TV and PC once I started to have the issue. You are correct that that would be the common fact between the two. Also VPN is running on a TV and multiple PC's that are connected to the router WIFI but not the two connected to the AP as of now. Sorry this is very flustering. I have been dealing with this for some time now and have had many people try to help with no answer.

7 Replies

plemans
Guru - Experienced User
Sep 13, 2022
what modem/gateway is the rax connected to?

You're using nord vpn?

What is that installed on? each individual device or through a central router?
- Korben77
  Aspirant
  Sep 13, 2022
  Hello,
  It is hooked up to a RAX75 router and Nord Vpn is on a PC and TV not the Oculus.
  Thanks
  - plemans
    Guru - Experienced User
    Sep 13, 2022
    So only the devices using nord vpn are having an issue?
    
    Do they have issues if you disable nord vpn?
    
    Did you install the extender using wps (push button) or using the installation assistant?
    
    what modem/gateway is your RAX75 router connected to?

Forum Discussion

Netgear Mesh AX1600 EAX12 loses wifi connection