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Forum Discussion
Netgear Netgear EX6200v2 Shows Connected to Internet but When Device Connects it has no Internet
When connecting to the extender from a particular device using the 2.4 or 5.0Ghz band, the device gets no internet (i.e., "No internet, secured"). I have attempted the solution given at the followin...
Update; factory reset also did not solve the issue.
Is your router also set up to use 192.168.2.x addresses?
Do you use MAC access controls in the router? The extender translates the MAC addresses, and you do need to add in the translated addresses to the ACL.
Thank you for responding. Yes; the router is set up to use 192.168.2.x addresses. MAC controls are not used in the router for wireless devices connected to the extender; only Ethernet devices. I am not sure what is meant by adding translated addresses into the ACL. When a device is connected to the extender it is listed with its IP, MAC, and virtual MAC. Is it the virtual MAC you are referring to? If so, I think I understand but what about when two different devices have the same virtual MAC?
At the moment I have the extender somewhat working; however, I have two phones connected to the 5.0Ghz band and a laptop connected to the 2.4Ghz band; when the laptop is connected to the 5.0Ghz band the message "No internet, secured" is displayed and it has no Internet.
To get to this point, I have reset the router and extender to factory defaults and started over. I would like to make use of the 5.0Ghz band for all capable devices; however, it seems my laptop can connect but does not get Internet.
Is it the virtual MAC you are referring to? If so, I think I understand but what about when two different devices have the same virtual MAC?Yes The virtual MAC should be both unique and persistant (it is a transformation of the device's physical MAC).
dsfcom wrote:
At the moment I have the extender somewhat working; however, I have two phones connected to the 5.0Ghz band and a laptop connected to the 2.4Ghz band; when the laptop is connected to the 5.0Ghz band the message "No internet, secured" is displayed and it has no Internet.
It sounds like the extender is working, since the phones are getting internet access.
Have you confirmed that the laptop has gotten a 192.168.2.x IP address from the router (when connecting at 5 Ghz)?
If not, you could try opening the command prompt and entering ipconfig /renew and see if that solves it.
Thank you for helping! I have tested the connection to the 5.0Ghz band and it does get an IP at the router; actually it's the same as when I connect to the 2.4Ghz band. The default gateway and DHCP server in both situations under ipconfig /all is the same as well. The only difference is that the Internet does not work for this particular device on the 5.0Ghz band.