Netgear Nighthawk disrupting wifi (not extending!)

Question

Hi there, any help greatly appreciated. I set up the Nighthawk wifi mesh extender to extend the wifi in our house (via NBN in Australia). Rather than extend the wifi signal, the Nighthawk actually appears to block the wifi signal to about half of our house! Have I bought the wrong device? Any suggestions as to how to properly use the AC2200 tri band wifi mesh extender would be great. If I have bought the wrong device, fine my error. However I am hoping it is the right advice and someone can point me in the right direction to utilise this device properly. Many thanks&nbsp;

Jamesi · Answer

Ok will do. Thanks very much. I'll let you know how I go. I thought that perhaps I had bought the wrong type of extender! See how I go&nbsp;

plemans · Answer

What router is it connecting to?What firmware is on the extender?&nbsp;Did you set it up via wps or using the installation wizard?

Jamesi · Answer

Thanks very much for responding!1. Router is a Telstra Smart Modem Gen 2 with voice Backup model LH10002. Firmware of Netgear extender - I don't know, how do I find this out?3. I used the WPS facility on the modem rather than instalation wizard

plemans · Answer

Try factory resetting the extender and reinstalling it using the installation wizard. Reason I recommend this is WPS can get coded different between device makers.&nbsp;

Forum Discussion

Netgear Nighthawk disrupting wifi (not extending!)

4 Replies