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MichaelAE's avatar
MichaelAE
Aspirant
Jan 24, 2018
Solved

Netgear Nighthawk X4 AC2200 Wi-Fi Extender Wall Plug Edition (EX7300-100AUS) keeps asking for passw

Hi, My ex7300 extender has started to cause a problem in the last 2 weeks. Every morning the extender asks for the wifi password but it does not recognise the password. It requires the extender to b...
Troubleshooting
  • jvasanth1984's avatar
    jvasanth1984
    Feb 09, 2018

    Hi MichaelAE,

                              Region only limits the number of channels available for that region, but changes in environment or devices might need modification in wireless channel. So any router which belongs to any region must give a choice to modify wireless channel. You need to change the wireless mode on your WPN802 to modify wireless channel.

jvasanth1984's avatar
jvasanth1984
Virtuoso
Jan 31, 2018

Hi MichaelAE,

                          Can you check and modify wireless channel on your router/gateway to see if you witness this issue? Are you coming across this issue after firmware upgrade?

MichaelAE's avatar
MichaelAE
Aspirant
Feb 01, 2018

Hi jvasanth1984,

 

Thank you for your reply. The wireless router I have is set to channel 6. However it does not allow the option to change it. The issue started occurring randomly. It had been working fine for months previously. Due to it not working, I then performed a firmware upgrade thinking that this would resolve the problem. I also performed a factory reset, however this did not resolve the issue either. Could the extender be faulty?

 

Regards,

Michael.