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Stuartzm's avatar
Stuartzm
Aspirant
Dec 25, 2018
Solved

Netgear Powerline 1000 PL1000 - wifi access failing

Hi - My Netgear Powerline 1000 booster has worked fine I then got a new modem.  Now I cannot get any devices (ipad &iphone) logged onto the signal despite that all the LED indicators are showing gree...
Troubleshooting
  • Stuartzm's avatar
    Stuartzm
    Dec 30, 2018

    Ok, i have got it running. I started from the beginning again, I replaced all cables, did factory reset on modem and netgear and got the ethernet cable to computer and netgear working, range extender is now also working. I don't really know what I did, but thanks Stephen B for your input.

Stuartzm's avatar
Stuartzm
Aspirant
Dec 28, 2018

StephenB wrote: "Can you open CMD on the PC, and then enter 

ipconfig /renew"

 

I understand, (google search) that the "CMD" on a Mac is opened via "Terminal" that is in "Utilities in Applications" so i enetered ipconfig/renew and pushed enter and this came up. 

Last login: Sat Dec 29 08:17:47 on ttys000

Stuarts-MacBook-Pro:~ stuartdunlop$ ipconfig/renew

-bash: ipconfig/renew: No such file or directory

Stuarts-MacBook-Pro:~ stuartdunlop$

 

I then closed it and this came up when i reopened it

Last login: Sat Dec 29 08:27:58 on ttys000

Stuarts-MacBook-Pro:~ stuartdunlop$ 

  [Restored 29/12/2018, 8:30:09 AM]

Last login: Sat Dec 29 08:29:50 on ttys000

Stuarts-MacBook-Pro:~ stuartdunlop$ 

 

????????

 

@StephenB wrote: That might get you an IP address.  If it doesn't, you could try assigning a static IP address to the PC.

 

Sorry, I have no idea how to do that either, I am pretty much a novice when it comes to technical side of things on a computer. Also I have no idea how I would try "pinging the router" if and when I had a valid IP address.

 

Thanks

 

 

StephenB's avatar
StephenB
Guru - Experienced User
Dec 28, 2018
Stuartzm wrote:

 

I understand, (google search) that the "CMD" on a Mac is opened via "Terminal" that is in

 

Sorry, forgot that you were using a Mac.  I don't own one, but I believe the correct procedure for OS X is is to 

  1. Click the Apple button and choose System Preferences.
  2. Click the Network icon in the Internet and Network section.
  3. Select your method of connecting to the internet (Ethernet or Wi-Fi.)
  4. Click Advanced.
  5. If you selected Ethernet, you should already be in the TCP/IP tab heading. If you aren’t, or if you selected Wi-Fi, click the TCP/IP tab heading.
  6. Click Renew DHCP Lease.
  7. Click OK to exit the Advanced window, and then exit System Preferences.