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NETGEAR Tri-band Wireless Mesh WiFi Internet Booster Range Extender Installation Help Needed
Bought this extender just before Christmas 2020 because all reviews suggested it was easy to set-up and delivered great results but that couldn't be further from the truth for me.
A little background.
I am not tech savy, the reason I selected this seemingly easy set up device. I am in UK and have Virginmedia broadband and have 26 devices connected to it. I extended the house (not a big house) and needed the signal extended to the back (kitchen) of the house.
Followed the instructions and left it all to settle for a few days but the best way I can describe things was, the extender was interferring with the signal and not extending it, resulting in poorer "coverage" than before the extender was installed. Because it was Christmas, I unplugged it (Christmas tree and a few lights added to the system) to avoid the frustrations it was causing.
Since the new year I have tried numerous times to get the extender working, moving it to several places in the house but each time the frustration is intensifying as each time, rather than supporting the virginmedia signal in the house and extending it, it seems to be battling against it and making the service considerably worse than it is without it.
I tried again a couple of days ago and have had to switch it off again.
Is it not compatable with the virginmedia hub (I think it is called) or am I doing something or failing to do something that will sort this miserable experience to a positive?
Help! I'm at the end of my tether.
21 Replies
What actual vigin hub is it?
Are you setting it up using WPS or the installation wizard?
What materials is your home made of (interior walls)
Firmware on the extender?
Hi plemans,
Thanks for your reply.
It's a Hub 3
I have been using the WPS buttons
The interior walls are a mix of brick and some are just plaster board I think it is called.
I'm not sure what "Fireware on the extender?" means but I can confirm I have just used it as it came from the box.
Try installing it using the installation assistant and not wps. Vigin hubs stink with their wps coding.
Also, be aware of your interior walls. Brick/plaster lathe block wifi to a very large extent. and the EX8000 uses a dedicated 5ghz bandhaul. 5ghz doesn't penetrate materials very well.
That's the problem with extenders and with wireless mesh systems. If the home they're in, isn't condusive to wireless, its not going to work well with extenders/mesh systems. Some have to resort to using powerline, moca adapters, or running ethernet in their homes to setup access points.
We have had it on a 10G XSM only stack. It's a four x XSM4348S stack with ver 12.Zero.15.Four. Random reboots/heat restarts of people in the stack. Can be 2 or more weeks aside as you can read.
- Plug in your extender. ...
- Connect your computer or mobile device to the extender's WiFi network. ...
- Launch a web browser and enter mywifiext .net or 192.168. ...
- Click or tap NEW EXTENDER SETUP. ...
- Choose your extender's admin credentials. ...
- Select and answer two security questions from the drop-down menus.
Click or tap NEXT. If your extender asks if you would like to use the NETGEAR Genie to help, click or tap YES or CONTINUE. Your extender searches for local WiFi networks.
