NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Falco4077
May 15, 2024Aspirant
NETGEAR WiFi Range Extender EX6120 drops wired connection
I'm having an issue where my wifi Extender keeps dropping it's wired connection to my PC. At first it happened every once in awhile, then once evertime I got on my PC, now it's every hour or so. The w...
diana658h
May 16, 2024Aspirant
Falco4077florida blue wrote:
I'm having an issue where my wifi Extender keeps dropping it's wired connection to my PC. At first it happened every once in awhile, then once evertime I got on my PC, now it's every hour or so. The wired connection changes to read "Unidentified Netword, no internet access" and when I run the troubleshooter all I get is "Ethernet 3 doesn't have a valid IP address". If I unplug the extender and plug it back in, it boots up and works fine, until it doesn't. Any idea what's going on?
Hello, Falco4077
The issue with your WiFi extender dropping its wired connection and giving an “Unidentified Network, no internet access” error could be due to several factors. Here’s a concise troubleshooting guide:
Update Drivers: Ensure your network adapter drivers are up to date.
Power Management: Disable the “Energy-Efficient Ethernet” and “Green Energy” settings in your Ethernet adapter properties.
Static IP: Assign a static IP address to your PC’s Ethernet connection to avoid IP conflicts.
Network Settings: Adjust the “Speed & Duplex” settings in your Network Adapter properties to “1.0 Gbps Full Duplex” if it’s set to “Auto Negotiation” to prevent speed flip-flopping.
Reboot Devices: Unplug and reboot your extender, router, and modem to refresh the connections.
Extender Settings: Check if your extender can be configured as an access point, which may provide a more stable connection.
I hope this step is to solve your query.
Best Regard,
florida blue