NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NGUser123
Jan 27, 2019Aspirant
Netgear WN3000RP-200PES Universal Wi-Fi Range Extender - problem connecting from laptop
I have a Dell Inspiron 5370 which has the Qualcomm QCA9377 802.11ac Wireless Adapter. I have a TP-Link TL-WR841N 300Mbps Wireless-N Router in the other room. My earlier Thinkpad laptop used to get th...
Christian_R
Jan 31, 2019NETGEAR Employee Retired
Hello NGUser123 - Please ensure that your extender is on the latest firmware. After doing so, perform a factory reset and run through the setup again. Ultimately, the client (Dell laptop) will choose which network to connect to.
~Christian
NGUser123
Feb 04, 2019Aspirant
Not sure if you read my original question. I have already tried factory reset. I have also said that all firmware is current.