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Forum Discussion

AlMac's avatar
AlMac
Aspirant
Nov 28, 2017
Solved

New Modem/Router Not Seeing Devices

Hi All So just changed to a new Smart Hub (BT) and range extender keeps coming up with old Hub_EXT , neither passwords will work. I have factory reset it so many times now I've tried to link via WP...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Nov 30, 2017

    Make sure you are holding the reset button for 10+ seconds to do a full reset.

     

    DarrenM

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Nov 30, 2017

Make sure you are holding the reset button for 10+ seconds to do a full reset.

 

DarrenM

AlMac's avatar
AlMac
Aspirant
Dec 07, 2017

Thanks Darren M all now connected, I thought the reset was just a one push affair.

 

Al