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Forum Discussion
AngieRose
Jun 15, 2017Aspirant
New Roku Ultra will not connect to Netgear WN3000RP extender
I have a new Roku Ultra, it will not connect to the Netgear extender, no matter what I have tried. All the Roku troubleshooting tips do not work. Prior to this new model of Roku, I had a 4 yr old Ro...
AngieRose
Jun 21, 2017Aspirant
Hi DarrenM,
The main Netgear router has 3 bars, the Netgear Extender has 5 bars.
I try to connect, entering the correct password.
The screen shows a "green check" mark by the "connects to wireless network". But, no connections to the "local network" or "the internet". Below that is error code 014.50
I've did all the troubleshooting tips I can think of. Talked to Roku customer service, two different reps. and they are no help. Thanks for any ideas you may have to solve this problem, which by the way I'm not the only one having this problem.
DarrenM
Jun 22, 2017Sr. NETGEAR Moderator
Hello AngieRose
I know you said you did a lot of troubleshooting with this have you tried to change the wireless security type or even just to test the wireless by removing the password?
DarrenM