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Forum Discussion

mscarolt's avatar
Aug 31, 2021
Solved

Nighthawk and cable TV

I recently installed a Nighthawk Mesh WiFi 6 System.  It has improved WiFi throughtout our home, however, the remote for our Spectrum cable box barely works. It is sluggish if it works at all. This started the day the Nighthawk was installed.  I replaced the cable  box and the remote with no improvement.  Everything I read says that the router cannot affect the cable remote to cable box signal.  Either I have another 'bad' cable box and remote, or something is going on.  

 

If I'm on the wrong forum, let me know.  Many thanks.

 

CT in Madison

  • Thank you.  I will try this today.  Very helpful.

     

     

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what cable box and remote is it? Tough to tell you much without specifics. 

    • mscarolt's avatar
      mscarolt
      Guide

      It's a standard Spectrum cable box and the remote they issue with it.  What other information would be helpful?  We've had the Spectrum service (cable box and remote) for six years and never had a problem until we installed the Nighthawk - next to it.

       

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        A model number for both would help. Spectrum has a lot of models. And even models that look the same but have different internals.